WHAT INFORMATION WE COLLECT

When you make a purchase from Velvet Made Studio, we collect the personal information you provide—such as your name, billing address, shipping address, email address, and payment details—so we can process your order and provide customer support.

When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address, which helps us learn about your browser and operating system and improve your shopping experience.

Email Marketing: With your permission, we may send you emails about new velvet collections, product updates, promotions, and news from Velvet Made Studio.

CONSENT

How do you give consent?

When you provide personal information to complete a transaction—such as placing an order, verifying payment, arranging delivery, or processing a return—you consent to our collecting and using it for that specific purpose.

If we request your personal information for a secondary reason, such as marketing, we will either ask directly for your consent or provide you with the opportunity to opt out.

How do you withdraw consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at: info@velvetmadestudio.com

DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SHOPIFY PLATFORM

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our velvet pillows and cushions online.

Your data is stored through Shopify’s secure servers, databases, and applications.

Payment Security

If you choose a direct payment method, your credit card information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase.

All payment gateways comply with PCI-DSS standards, which are managed by the PCI Security Standards Council (including Visa, Mastercard, American Express, and Discover).

For more information, please review Shopify’s Terms of Service and Privacy Policy.

THIRD-PARTY SERVICES

Third-party providers used by Velvet Made Studio will only collect, use, and disclose your information as necessary to perform the services they provide to us.

However, certain providers—such as payment processors—have their own privacy policies. We encourage you to review these policies to understand how your personal information will be handled.

Please note that some providers may operate in jurisdictions different from your own, meaning your information may be subject to the laws of those locations.

External Links

When you click on links that direct you away from our website, we are not responsible for the privacy practices of other websites.

Google Analytics

We use Google Analytics to better understand how visitors interact with our website and how we can improve the shopping experience.

SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

If you provide payment information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the internet is completely secure, we comply with PCI-DSS requirements and implement additional widely accepted security standards.

COOKIES

We use cookies to enhance your browsing experience. These may include:

• _session_id – stores session information
• _shopify_visit – tracks visit count (30-minute duration)
• _shopify_uniq – counts visits per user
• cart – stores cart contents (2 weeks)
• _secure_session_id – secure session tracking
• storefront_digest – controls access if password-protected
• PREF – set by Google to track visitor behavior

You may disable cookies through your browser settings if you prefer.

AGE OF CONSENT

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

CHANGES TO THIS POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on this page.

If Velvet Made Studio is acquired or merged with another company, your information may be transferred to the new owners so we can continue to serve you.

QUESTIONS & CONTACT INFORMATION

If you would like to access, update, correct, or delete your personal information, or if you have any questions about this privacy policy, please contact us at: info@velvetmadestudio.com

Or by mail at:

Velvet Made Studio
[Re: Privacy Compliance Officer]
1 Ace Street
Fall River, Massachusetts
US 02720